Workshops
Designed and Personalized from Real World Experience
With over 35-years in Corporate America experience, Mark Villareal brings real-life experience to his workshops. Villareal’s builds engagement, with tangible insight where everyone learns.
Leadership Workshops
Leadership Development – High Level Leadership
Course # 30022 Course Duration: 1 to 3 Days
Target Audience: All Managers & Directors, Trainers, C-Level Executives, HR
Radical Insight: The best organizations continue to develop their leadership to the upper echelon of skills, knowledge, execution and accountability. Seeking and implementing higher expectations that only comes from improved development in emotional intelligence, resilience, goal achievement, collaboration, and leadership agility.
Leadership Development – Leading Employees & Dynamic Teams
Course # 30020 Course Duration: 1 to 3 Days
Target Audience: All Managers & Directors, Trainers, C-Level Executives, HR
Radical Insight: The best companies teach and develop managers to become leaders. Leaders establish the best methods of leading that builds individual employees into strong performers and contributors. The best leaders develop dynamic teams that achieve high levels of success that creates the next line of future leaders.
Leadership Development – Strategic Planning & Financial
Course #30021 Course Duration: 1 to 3 Days
Target Audience: All Managers & Directors, Trainers, C-Level Executives, HR
Radical Insight: The best companies build plans and execute effectively. Strategic planning is essential in every successful organization that drives the organizations initiatives, performance, and results that grow the organization. Financial planning is a key component that builds strategy to completion. The best organizations learn that people, strategy and execution are the elements for success so they build plans carefully to eliminate planning again with no results.
Women In Leadership - Maximizing Their Strong Traits
Course # 29004 Course Duration: One Day
Target Audience: Aspiring Women Leaders, Women Leaders, HR, All Management
Radical Insight: Women have naturally balanced traits that make for exceptional leadership. With logic, emotion, insight, judgment, mixed with ambition, perseverance and tenacity, all create a leader that is determined and destined for success.
Leadership Development – Emotional Intelligence
Course #60005 Course Duration: 1 Day
Target Audience: All Managers & Directors, C-Level Executives, and HR
Radical Insight: In today’s environment of diverse cultures and multiple workforce groups, emotional intelligence is of vast importance for success of any individual. In addition, the higher the level of leadership the higher the level of emotional intelligence is required for success. EQ, which is the quotient of the 5 components of emotional intelligence is of greater importance than IQ for a leader’s success.
Executive Assistant Essentials
Course # 60010 Course Duration: 2 Day
Target Audience: Executive Assistants of Leadership, HR
Radical Insight: The best organizations comprehend that highly effective Executive Assistants are an extension of the leadership team. With this mindset they empower their Executive Assistants with advance knowledge and skills for decision-making and problem-solving which enhances the leader’s ability to focus on key areas of impact.
Leadership: Building & Maintaining A Strong Culture
Course # 19003 Course Duration: One Day
Target Audience: All Managers & Directors, Trainers, C-Level Executives, HR
Radical Insight: Culture is everything. The right culture is paramount for any long term success. Strong leadership instills culture for all to embrace and lives it daily.
HR Best Practices For Leadership
Course # 70010 Course Duration: One Day
Target Audience: Managers, Directors, Trainers, C-Level Executives, and HR
Radical Insight: Good culture, good practices, and minimal conflicts are all a product of solid human resources practices. Great companies instil these practices into each leader of the organization, built around the law, common sense, professionalism, with the benefit of all employees in mind. Solid practices eliminate legal complaints internally and externally, but also creates long-term stability of employment, advancement, and company growth.
Human Resources – Recognizing, Preventing & Eliminating Harassment
Course # 70015 Course Duration: One Day
Target Audience: Managers, Directors, Trainers, C-Level Executives, HR, & Employees
Radical Insight: Harassment in the workplace eliminates productivity of an organization by an average of 23%. This effects overall performance of company success and profits, which effects all employees, whether directly involved in the harassment or far removed. Harassment in the workplace has the greatest effect on company culture and company attrition, raising attrition by an average of 10% and increasing as long as the harassment exists.
Leadership: Crisis Management – 3-Stages of Crisis Management
Course # 19037 Course Duration: 1 to 3 Days
Target Audience: All Managers & Directors, Trainers, C-Level Executives, HR
Radical Insight: There are 3-Stages in Crisis Management. Stage #1 is vastly important, but unfortunately most organizations find themselves in Stage #2 with a lack of attention to Stage #1, and therefore find it hard to survive. The less prepared a leadership team is for a crisis, the quicker the fall.
Sales Workshops
Selling 101 – Systems and Processes Foundation
Course # 29010 Course Duration: One Day
Target Audience: Sales, Sales Managers & Directors, Sales Trainers, C-Level Executives
Radical Insight: The key for all sales personnel, sales teams, and sales leaders is to define a consistent system and process as a foundation. This defines the building block for all other skills to build on top of.
High Level Selling - Frank Discussions and Client Accountability
Course # 29011 Workshop Duration: One Day
Target Audience: Sales, Sales Managers & Directors, Sales Trainers, C-Level Executives
Radical Insight: A great sales person quickly earns the right to have frank discussions and hold their clients accountable. This is a true sign of courage and professionalism.
Sales: Key Techniques From Good To Great
Course # 29015 Course Duration: One Day
Target Audience: Sales Personnel, Sales Leaders, Directors
Radical Insight: Good sales individuals define needs, great sales individuals create needs. Great sales individuals maintain control, earn instant credibility, and dive deeper with the client’s best interest in mind. They understand the process and the relationship starts on day one with each client, with courage and professionalism. Many have utilized the sales term “Partner” but few, if any, understand what this means and how to execute.
Workshops for Millennials
10-Steps To Managing Millennials To Success
Course # 50021 Course Duration: 1 or 2 Days
Target Audience: All Managers & Directors, Trainers, C-Level Executives, and HR
Radical Insight: Millennials are the most courageous workforce of our time. They grew up in the digital age with instant information and answers. This has developed their needs and desires where the pecking order of importance is different than other workgroups. Understanding that pecking order drives tremendous success.
Millennials – Building Their Success In Today’s Workforce
Course # 50022 Course Duration: 1 Day
Target Audience: Millennials
Radical Insight: Millennials are the most courageous workforce of our time. They grew up in the digital age with instant information and answers. This has developed their needs and desires where the pecking order of importance is different than other work groups. Understanding that pecking order drives tremendous success.
Soft Skills Workshops
Conflict Resolution – Overcoming Conflict In The Workforce
Course # 40001 Workshop Duration: One Day
Target Audience: All Managers & Directors, Trainers, C-Level Executives, HR
Radical Insight: Conflict in the workforce occurs. Great organizations confront conflict, and create ways to embrace conflict that drives solid decisions, and strong culture.
Communicating With Tact & Diplomacy
Course # 80011 Course Duration: One Day
Target Audience: Managers, Directors, Trainers, C-Level Executives, HR, & Employees
Radical Insight: Individuals who have the ability to communicate with tact and diplomacy when the situation arises maintain control and they earn immediate credibility. The ability to influence is considered 90% of a person’s success, and the ability to communicate in challenging situations is the ultimate ability of having influence. Tact and diplomacy is a skill that allows each party to communicate their issues factually, and thoroughly, for the best outcome.
Effective Business Writing
Course # 50008 Course Duration: One Day
Target Audience: Managers, Directors, Trainers, C-Level Executives, HR, & Employees
Radical Insight: Only 20% of email gets read! Communicating through writing creates the highest percentage of miscommunication escalating in unnecessary conflict. Effective business writing gains quick comprehension, response, commitment, accountability, and transparency between each party. The ability to communicate in writing effectively earns trust, respect, and builds a solid professional impression of the writer.
Time Management
Course # 40009 Course Duration: One Day
Target Audience: Managers, Directors, Trainers, C-Level Executives, HR, & Employees
Radical Insight: Employees in the top 10% of success in their field, and top leaders, are the ones who effectively manage their time. Human nature draws us to spending time on less important, and less impactful items that consumes our time management. Highly successful individuals learn the skill of effective time management, which includes proper prioritization on the greatest impact, importance, and urgency, and eliminating time wasters.
Customer Service Workshops
Customer Service – Handling Unhappy Customers
Course # 29020 Course Duration: One Day
Target Audience: All Managers & Directors, Trainers, C-Level Executives, HR
Radical Insight: The best companies have the mindset that an unhappy customer is an opportunity and they address the situation as such. They confront the issue and build better customer relations with the encounter.
Handling Customers With Stress & Insecurities
Course # 39020 Course Duration: One Day
Target Audience: All Managers & Directors, Trainers, C-Level Executives, HR
Radical Insight: Some business organization environments service clients who carry stress and even insecurities. Recognizing and confronting the stress issue may be difficult, but should not be avoided and better results come from learning how to address and earn trust from the customer.
Customer Service Is An Attitude
Course # 29050 Course Duration: One Day
Target Audience: Managers, Directors, Trainers, C-Level Executives, HR, & Employees
Radical Insight: Great organizations embrace that customer service is an attitude that is instilled with every employee throughout. They drive the belief which creates the attitude that empowers each employee and builds an unstoppable reputation from all customers, internal and external.
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